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Privacy Policy

This privacy policy explains how Fractual Revenue Solutions Oy (“we”, “us”, “our”) uses the personal data we collect from you when you use our website.

What data do we collect?

We collect the following data:

  • Personal information (name, email address, phone number)
  • Company information (company name, address, phone number)
  • Billing or payment details
  • Contractual information related to delivering our services
  • Correspondence and communications
  • Information related to online behaviour

How do we collect your data?

You directly provide us with most of the data we collect. We collect and process data when you:

  • Voluntarily fill in a contact form or complete a customer survey on our website or via email
  • Place an order for any of our services
  • Use or view our website via your browser’s cookies

How will we use your data?

We collect your data so that we can:

  • Maintain customer relationships
  • Respond to your inquiries
  • Process your order and manage your account
  • Deliver and facilitate delivery of services to you
  • Send administrative information to you
  • Send you marketing and promotional communications
  • Identify usage trends on our website

How do we store your data?

We adhere to diligence in the storage and processing of data, ensuring data security through firewalls, passwords, and various generally accepted technical methods. Data storage and processing takes place through service providers known for their security. Information is carefully protected with restricted access rights and is only processed for the purpose for which it was collected. All personal data is treated confidentially.

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from us is at your own risk.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Data may be transferred outside the EU or EEA if necessary. We have implemented similar appropriate safeguards with our third-party service providers and further details can be provided upon request.

Marketing

We would like to send you information about our services that we think you might like.

If you have agreed to receive marketing communications, you may always opt out at a later date.

You have the right at any time to stop us from contacting you for marketing, by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “How to contact us” below.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request from us copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@fractual.fi

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes

We may share your information with Google Analytics to track and analyse activity on our website. To opt out of being tracked by Google Analytics, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 4 March 2025.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: support@fractual.fi